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Call Answering & Messaging
 
Appointment Taking
 
Roster and Table lookup
 
Order and Credit Cards
 
Pick & Pack
 
Escalation & Staff Welfare
 
Facility Management Support

 

 

 

 

 

Credit Card Processing & Order Taking

Order Taking
Our call centre will take your customers' orders and enter the data into our customised system or a system provided by you. As part of the order taking process, we capture the information required for you to build on your customer database. We use MYOB as our primary financial control system.


Validating and processing credit cards
Orders taken through our system can have credit card numbers validated or payment authorised with payment in to your account or our trust account. This means that you have peace of mind knowing your product is not shipped without payment.
 

Our full documented and managed fulfillment systems are an efficient and cost effective alternative to handling the process internally, regardless if its one product or hundreds. In addition to our internal graphic artists and designers we partner import/export agents, printers, carriers and many other specialist groups to assist our clients achieve the optimum solution in getting product from source to client