Value Added

The services described in this web page represent a portion of the services our call center offers. Our objective is to be an extension of the contact end our clients business and often tailor solutions to suit circumstances. Though many clients need us to just take messages and pass on the message in different ways depending on the urgency or critical nature of the call the majority of our work is specialist support in a wide range of industries. In many cases this requires our staff to use specialised software, unusual procedures or to have unique knowledge. Examples of our specialised services offered through our various call centres include being:

Medical control room

Staff safety monitoring centre

Emergency alerts centre (equipment failure, pirate attacks, bushfire alarms, SES callouts and many more)

Facility Management help desk

Technical support Help desk mainly for computers

Local Government and Councils support center

Emergency information centre

Bookings and appointments support centre

In addition we service the Retail, Manufacturing, Distribution, Retail, Building and Finance industries as well as supporting companies developing infrastructure 

 It will only take a few minutes on the phone to ascertain how we may be able to assist you